Privacy Policy
PRIVACY POLICY
- This Agreement ("Agreement") is established between Enteuxis, having its registered office at _________________________, through its website enteuxis.net, and 'You' as the User on the website. The terms 'Company,' 'Platform,' and 'Enteuxis' refer to the Platform, while the terms 'You,' 'User,' and 'Merchant' pertain to the User of the website.
- This Policy clarifies how Enteuxis (referred to as "we," "us," or "our") collects, utilizes, and shares personal information, as well as your available options concerning this data. Carefully read this Policy to comprehend our handling of your personal data. Should you disagree with our practices, please refrain from accessing or using our Websites or Services.
- This Policy pertains to all personal data obtained by Enteuxis through its Websites, software products, and other interactions. However, it does not extend to third-party websites or businesses linked to or linking to us.
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DATA COLLECTION METHODS:
- We acquire personal data from you through various means, including:
- When you visit our Websites, automated cookies collect information.
- When you engage with our Websites.
- Through interactions via email, social media, telephone, or the Website's communication channels.
- Participation in our online communities, blogs, or other forums.
- Registering for or attending online or in-person sponsored events.
- Submission of employment applications.
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TYPES OF DATA COLLECTED:
- You might provide us with personal data, including device and connection information (e.g., IP address, unique device identifiers, browser type, language), approximate location information, cookies, and tracking technologies (for analyzing email interactions, website usage, traffic data, log files), User Metrics (e.g., technical logs, login frequency, deployed models, feature usage), and Metadata (describing Customer Data, models, projects).
- We gather various personal data types you provide, such as device and connection information (IP address, browser type), approximate location (based on IP address), cookies, and tracking technologies (analyzing email interactions, website use), User Metrics (technical logs, login frequency, deployed models, feature use), and Metadata (describing Customer Data, models, projects).
- For Users, we may collect details like name, company name, telephone, and email. Visitors contacting us may provide their email and additional contact data for fulfilling requests. We may ask for your name, company, telephone, and email. Browsing our Website might send log data including IP address, browser type, version, visited pages, visit date, time, page duration, and referring pages.
- For newsletters or additional content, Personal Data (name, email) is collected to send newsletters. To unsubscribe or cease promotional emails, follow the instructions in each email or contact us at ______________________.
- We do not seek, retain, or request sensitive information like medical/health, race, politics, beliefs, or sensitive data.
- Data from third parties includes business contacts from event co-hosts, B2B intelligence platforms, and publicly available data, like social media.
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HOW WE UTILIZE YOUR DATA:
- The manner in which we employ your personal information is contingent on your interactions with us. We've detailed specific purposes for utilizing the data collected from you below. In certain instances, such as those subject to GDPR, processing your personal data necessitates a legal basis. For each purpose, we've outlined the legal grounds for processing your data.
- We also employ your personal data to comprehend and oversee our relationship with you, assess our interaction's well-being, and propose new services or features based on your website usage.
- Communication with you may occur through emails or other means in response to your queries, feedback, or remarks. We may also reach out to you with tailored messages via email, telephone, or social media if we discern that our Services could be of particular interest.
- Personal information-containing data might be used to generate anonymous data for product development. During product development, we consistently eliminate all personal and Customer Data.
- Your personal data may be employed to investigate or avert law violations, uphold our Terms of Service, safeguard our rights, privacy, safety, or property, and counteract fraudulent, harmful, unauthorized, unethical, or illicit activity.
- We may employ your personal data to conform to applicable laws, lawful requisitions, and legal proceedings, like responding to subpoenas or government requests. Your personal data might also be utilized as permitted by law in connection with legal investigations and prosecuting or defending legal claims.
- On occasion, we might seek your consent to collect, employ, or share your personal data in ways not described here. When such instances arise, we will document your consent, and you retain the option to change your mind and opt out by contacting us through the methods listed in the Contact Us section.
- We employ the collected information and Personal Data to facilitate our provision and support of Websites and Services. This information verifies account activity and enhances security, including probing suspicious activities or violations of our terms, policies, or agreements with you. The collected information and Personal Data are employed to:
- Provide Service information.
- Register you for Service use or licenses.
- Furnish customer support.
- Distribute surveys to enhance Service.
- Enable job applications.
- Customize communications and Websites as per preferences.
- Provide access to product documentation and communications on Websites.
- Facilitate demo requests.
- Register for event participation.
- Satisfy commitments under User agreements.
- Collect usage statistics for internal analytics and support enhancement.
- Notify you of Service and Website changes.
- Facilitate third-party data transfer, if applicable.
- Our handling of Personal Data is substantiated by the following legal grounds:
- Fulfilling contractual obligations.
- Meeting legal requisites, including regulatory mandates.
- Pursuing legitimate interests, ours and third parties. A legitimate interest is applied when it does not override individual interests or rights necessitating Personal Data protection. Our legitimate interests encompass Website and Service improvement and management.
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SHARING YOUR DATA:
- We shall not divulge your information, including Personal Data, to any third party except as outlined in this Privacy Policy or with your explicit consent. Your information, including Personal Data, will not be sold, rented, exchanged, or shared with any third party for purposes other than those requested or signed up for, without your prior authorization.
- Apart from the provisions below, we refrain from sharing your personal information with other companies.
- Your personal information may be shared as follows:
- With subsidiaries, joint ventures, or companies under common control, ensuring adherence to this Privacy Policy. Our affiliated companies worldwide may access any of the aforementioned data.
- With business partners aiding product integrations or event hosting. Event partners may only access your contact information if you consent during registration. Withdraw consent through the Contact Us section.
- With third-party agents and service providers performing tasks on our behalf (hosting, billing, notifications, etc.). Access to your personal information is limited to task performance. Third parties are contractually bound to maintain confidentiality and security and are prohibited from alternative use.
- Our websites might include social media widgets (Facebook, Twitter, Instagram, Tumblr) collecting IP addresses, page visits, and setting cookies for feature enablement. Interaction is subject to respective companies' privacy policies.
- Our websites may link to third-party-operated websites/services with distinct privacy policies. We do not control or endorse such sites and urge a review of their policies.
- In compliance with the law or investigating legal claims, we may disclose personal data to law enforcement or government entities. Fraud detection might lead to sharing information with other companies and organizations.
- In a business deal (merger, acquisition, asset sale), we may sell, transfer, or share part/all of our business/assets, including personal information.
- Collaborating with third-party companies as partner organizations or processors. Data sharing with partner organizations is limited to business support and Service provision, following strict data processing obligations and agreements.
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DATA RETENTION:
- We shall retain your personal information for the duration required to fulfill the purposes for which it was collected. This encompasses service provision, meeting business needs and legal obligations, dispute resolution, and enforcing agreements and rights.
- Upon account termination or deactivation, we will erase your Customer Data within 30 days and render your User Metrics anonymous. However, your contact information, user profile, and other personal data may remain in our records. Subsequently, upon cessation of the original purpose for personal data collection, and in the absence of business or legal reasons for retention, we will securely delete or anonymize your data. If you wish an earlier deletion, kindly consult the Contact Us section.
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DATA SECURITY:
- Safeguarding your data is of utmost importance. To deter unauthorized access, alteration, or destruction of personal data, we employ organizational, technical, and physical safeguards.
- While we adhere to industry standards and data protection best practices, it's crucial to note that complete security cannot be guaranteed when transmitting data over the internet or any public network.
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YOUR DATA RIGHTS:
- Enteuxis empowers users of its Website to update contact information and opt out of the collection of personally identifiable information or specific communications or services via email, telephone, or regular mail. Please utilize the contact information provided below. Note that due to production, mailing, and system timelines, processing your request may take some time. Furthermore, we may continue to use your information for other communication purposes, such as customer service.
- Right of Access: Upon request, Enteuxis will validate the processing of your personal data and furnish a copy of said data in a suitable machine-readable format.
- Right to Rectification: You possess the right to have Enteuxis rectify any inaccurate personal data or complete any incomplete personal data.
- Right to Restrict Processing: You can request Enteuxis to limit the processing of your personal data; however, your data may still be stored.
- Right to Object to Processing: You can object to the processing of your personal data in the following scenarios: (a) processing based on legitimate interests or performance of tasks in the public interest/exercise of official authority (including profiling); (b) direct marketing (including profiling); and (c) processing for scientific/historical research and statistics.
- Right to Erasure: In specific circumstances, you may ask Enteuxis to delete or remove your personal data, although we may retain data when other interests outweigh You hold the right to obtain your Personal data that you provided us or that is necessary for the fulfillment of member benefits. We will provide your Personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: If we rely on your consent to process your Personal data, you have the right to withdraw that consent at any time. Withdrawal does not affect the prior lawfulness of processing.
- Right to Lodge a Complaint: You possess the right to file a complaint with a supervisory authority, especially in the European Member State of your residence, workplace, or alleged infringement location if you believe the processing of Personal Data infringes your rights.
- You may exercise these rights by contacting us through the details listed in the "Contact Us" section below.
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MISCELLANEOUS:
- Payment card data collected during a purchase is processed by our payment processor; we do not retain full payment card information. Please review the processor’s privacy policy before making a purchase.
- Our Services and Websites are not intended for individuals under 18. If a parent or guardian discovers their under-18 child's data submission, they can contact us to expedite its removal.
- For those with accounts, certain information can be managed directly through your account on our Websites or Services.
- Opt out of future marketing communications by clicking unsubscribe in marketing emails, responding to "Opt Out" emails, or updating profile settings. Note that service-related communications generally cannot be opted out of.
- You or your administrator might deactivate your account to cease service use. However, this may not erase all information, depending on how Services and Websites are utilized.
- For browser-based cookie controls, refer to our Cookie Policy.
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CHANGES TO THIS PRIVACY POLICY:
- This Privacy Policy may be updated periodically. If we possess your email address, updates will be notified. Otherwise, check for updates by examining the most recent revision date at the beginning of this Privacy Policy.